How to Clear My Name From Credit Bureau in Nigeria 2024

Positive credit history is crucial for financial stability and opportunities. However, negative information on your credit report can limit your access to credit, loans, and other financial resources.

Suppose you find yourself in a situation where your credit report contains inaccurate or unfavourable information. In that case, it is essential to take proactive steps to clear your name from the credit bureau in Nigeria.

In this article, we will guide you through clearing your name from the credit bureau, highlighting the necessary actions, documentation, and strategies to rectify your credit report and rebuild your financial reputation.

Impact of Negative Credit Information

Negative credit information can have significant consequences for your financial well-being. It may result from late or missed payments, defaults, bankruptcy, or fraudulent activities.

Such information reflects your creditworthiness and financial responsibility in the eyes of lenders and financial institutions.

Consequently, it can affect your ability to secure loans, obtain favourable interest rates, or even secure employment in specific industries.

Steps to Clear Your Name From Credit Bureau in Nigeria

Clearing your name from the credit bureau requires diligence, perseverance, and adherence to specific procedures.

Follow these essential steps to rectify inaccuracies and remove negative information from your credit report:

  1. Obtain Your Credit Report

    Request a copy of your credit report from any authorized credit bureaus in Nigeria, such as the Credit Bureau Association of Nigeria (CBAN), Credit Registry, or CRC Credit Bureau Limited.

    Review the report thoroughly to identify any discrepancies, errors, or damaging information that requires attention.

  2. Dispute Inaccurate Information

    If you discover inaccurate or false information on your credit report, you must dispute it with the credit bureau.

    Prepare a formal dispute letter highlighting the errors, providing supporting documentation, and requesting their removal.

    Send the letter via certified mail to ensure it is correctly received and documented by the credit bureau. Keep copies of all correspondence for your records.

  3. Credit Bureau Investigation

    Upon receiving your dispute letter, the credit bureau will investigate the disputed information.

    They will contact the relevant financial institution or creditor to verify the accuracy of the reported data.

    The credit bureau has 30 days to complete the investigation and respond to your dispute, as mandated by the Credit Reporting Act.

  4. Rectify Errors and Update Information

    If the credit bureau confirms the inaccuracies in the reported information, they must rectify the errors promptly.

    The bureau will update your credit report to reflect the correct information and remove any negative entries resulting from the inaccuracies.

    Reviewing your credit report after the investigation is crucial to ensure the necessary changes have been made.

  5. Communicate with Creditors and Financial Institutions

    In cases where negative information on your credit report is accurate, it is essential to communicate with the respective creditors or financial institutions involved.

    Contact them directly to discuss the situation, explain any extenuating circumstances, and explore possible options for resolving the negative entries.

  6. Settle Outstanding Debts

    If the negative information on your credit report results from outstanding debts, make a concerted effort to settle them as soon as possible.

    Develop a repayment plan and negotiate with the creditors for possible debt restructuring or reduced settlements.

    Ensure that you obtain documentation proving the settlement or payment agreements reached.

  7. Build Positive Credit History

    To rebuild your creditworthiness, it is vital to establish a positive credit history. This can be done by responsibly managing your financial obligations moving forward.

    Make all timely payments, maintain low credit card balances, and avoid taking on excessive debt.

    Over time, consistent, responsible financial behaviour will reflect positively on your credit report.

  8. Monitor Your Credit Report Regularly

    Once you have taken the necessary steps to clear your name from the credit bureau, you must regularly monitor your credit report.

    This lets you stay informed about changes or new entries that may affect your creditworthiness.

Tips for Monitoring Your Credit Report Effectively

Here are some suggestions for monitoring your credit report effectively:

  1. Request Regular Credit Reports: After resolving any disputes or inaccuracies, request your credit report periodically. You can request a free credit report annually from each of the authorized credit bureaus in Nigeria. Review the information carefully for any new negative entries or errors.
  2. Subscribe to Credit Monitoring Services: Consider subscribing to credit monitoring services from reputable credit bureaus or financial institutions. These services provide real-time alerts and notifications regarding any changes or activities on your credit report. Promptly addressing discrepancies or suspicious activities can help maintain a clean credit history.
  3. Maintain Good Financial Habits: Building a positive credit history requires consistent financial responsibility. Make it a habit to pay bills and debts on time, manage your credit card balances wisely, and avoid taking on excessive debt. Responsible financial behaviour over time will help rebuild your creditworthiness and improve your credit report.
  4. Protect Your Personal Information: Safeguard your personal and financial information to prevent identity theft and unauthorized access to your credit profile. Be cautious when sharing personal information online, regularly update your passwords, and monitor your financial accounts for suspicious activities.
  5. Seek Professional Advice if Needed: If you encounter challenges in clearing your name from the credit bureau or need further guidance, consider seeking assistance from credit counselling agencies or financial advisors. These professionals can provide personalized advice and strategies to help you navigate the process effectively.


Clearing your name from the credit bureau in Nigeria is a crucial step towards rebuilding your financial reputation and regaining control of your financial future.

Following the outlined steps, including disputing inaccuracies, rectifying errors, settling outstanding debts, and establishing an optimistic credit history.

Regularly monitoring your credit report and maintaining sound financial habits are essential for long-term financial success.

Remember, it may take time and effort, but with persistence, you can restore your creditworthiness and unlock opportunities for financial growth and stability.

Let me know if you have any questions or need further clarification. I would love to assist you.

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12 thoughts on “How to Clear My Name From Credit Bureau in Nigeria 2024”

  1. Good morning please the problem is that credit direct reported me to credit bureau I clear my outstanding debt on July 25 2023. and their send letter of indebtedness to me so I tried to apply for loan again and it’s telling me your loan can not be process due to credit report please what step am I going to taking.

    • Here are the steps on how to clear your name from the credit bureau in Nigeria:

      1. Obtain your credit report. You can get your credit report from the credit bureaus in Nigeria, such as CRC Credit Bureau and Equitorial Credit Bureau. You can request your credit report for free once a year.

      2. Dispute any inaccurate information. Carefully review your credit report for any inaccurate information, such as late payments or debts that you do not owe. If you find any inaccurate information, you can dispute it with the credit bureau.

      3. Get a letter of indebtedness from the creditor. Once you have paid off your debt, request a letter of indebtedness from the creditor. This letter will state that you have paid the debt in full and that the account is now closed.

      4. Submit the letter of indebtedness to the credit bureau. Once you have the letter of indebtedness, submit it to the credit bureau. The credit bureau will then update your credit report to reflect that the debt has been paid.

      5. Wait for your credit score to improve. It may take some time for your credit score to improve after you have cleared your name from the credit bureau. However, if you continue to make timely payments on your debts and build a positive credit history, your credit score will eventually improve.

      In your case, since you have already paid off your debt and have a letter of indebtedness from the creditor, you can submit these documents to the credit bureau to have your name cleared. The credit bureau will then update your credit report and your loan application should be approved.

  2. Good evening please the problem is that UBA Bank reported me to credit bureau without owing the bank anything have been going there since three weeks now yesterday they me that credit bureau have replied that they have upgrade my report so I tried to apply for loan again and it’s telling me your loan can not be process due to credit report please what step am I going to take again am Fed up

    • I understand your frustration.

      Did you previously take a loan from UBA Bank?

      The upgraded changes can take over a week to reflect on the bureau site.

  3. Good morning sir/ma my name Nwabude Kingsley chidi is on your data base mean while I have cleared my loan since 6 months ago with my bank fidelity bank till date my name is still in ur black list

    • I understand your concern. It can be frustrating to have your name on a credit bureau blacklist even though you have cleared your debt.

      Credit bureaus typically receive information about your loans and credit accounts from your creditors. Once they receive this information, they update your credit report.

      It can take up to 6 months for a creditor to report that you have paid off a loan. So, it is possible that your name is still on the blacklist because your creditor has not yet reported that you have paid off your loan.

      You can contact your creditor to ask them to report that you have paid off your loan.

  4. I default on a loan as my employer couldn’t pay during the 2020 COVID months. For about 7 months I couldn’t repay but now settled it mid last year.

    I later got a loan from another bank after I got a letter of non-indeptedness from the previous bank. But now US bank denied me a loan because of the record of default on my Nigerian credit report. Is there a way to remove this record or not have included in the report?

    • Yes, there are a few ways to remove a default record from your Nigerian credit report.

      1. Dispute the record. If you believe that the default record is inaccurate, you can dispute it with the credit bureau that is reporting it. You will need to provide evidence to support your dispute, such as a letter from the lender stating that the debt has been paid in full.

      2. Request a goodwill deletion. You can also request that the lender delete the default record as a goodwill gesture. This is more likely to be successful if you have a good history with the lender and have made all of your payments on time since the default.

      3. Wait for the default to expire. Defaults typically stay on your credit report for seven years. After that time, they will automatically expire and be removed from your report.

      If you are denied a loan because of a default record on your credit report, you can try to explain the situation to the lender. You can also offer to provide additional information, such as a letter from your employer stating that you are now in a stable financial situation.

      Here are some additional tips for improving your credit score after a default:

      * Make all of your payments on time.
      * Keep your credit utilization low.
      * Increase your credit limit.
      * Open new accounts and use them responsibly.

      It may take some time to rebuild your credit after a default, but it is possible. By following these tips, you can improve your credit score and start getting approved for loans again.

      I hope this helps!

  5. Thank you for all this information.l have a complain l have an outstanding balance which has been paid since last week , the name of the bank is accion micro finance but my name has not been cleared .lf l called their office the bank he would said they have send the mail that they are working on it
    Please what we’ll l do please kindly put me through.

    • Hello,

      It can take a few weeks for your name to be cleared from the database.

      You should check again after two weeks.

      Sorry for the inconvenience.

    • My anne is Nnadi Blessing Ngozi.

      Please my complain is that i borrowed Money from Nirsal Micro finance bank 2019 and i cleared my bills since 2months ago but my name hv not been cleared from Credit Burea Report

      • I understand your concern, Ms. Nnadi. It can be frustrating when your name is not cleared from a credit bureau report even after you have paid off your debt.

        There are a few reasons why this might happen. One possibility is that the credit bureau has not yet received notification from Nirsal Microfinance Bank that your debt has been paid off. Another possibility is that the credit bureau is still reporting the debt because you have not yet made all of the required payments.

        If you have already paid off your debt, you can contact Nirsal Microfinance Bank to request that they send a notification to the credit bureau. You can also contact the credit bureau directly to dispute the report.


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