How to Update and Link Email on JAMB Portal 2023

This post will show you the easy steps to update and link your email on the JAMB portal.

It is necessary to link or update your email address on the JAMB portal to be able to access your JAMB CAPS.

The JAMB CAPS is an online platform that enables you to manage your JAMB profile. You can accept your admission and upload your O’level results plus other functions.

You can use the procedures in this post to link and update your email address to the Joint Admission Matriculation Board (JAMB) database.

This process is done using a USSD code with the phone number that you used for your JAMB registration process.

It will cost you a ₦50 SMS fee to link your email address to your JAMB portal.

Let me know in the comment box below if you have any questions or need further assistance with your JAMB.

Here are the requirements to link your email address to your JAMB portal;

  • Email address
  • JAMB mobile phone number
  • ₦50 SMS charges
  • USSD Code

Here is the step by step procedure on how to update or link your email address on the JAMB portal;

JAMB email link
This screenshot shows the image of how to send your email address for linking or updating on the JAMb portal.
  1. Open the text message app on your phone.
  2. Type Email your email address e.g. Email oluchidebby@gmail.com oluchidebby@gmail.com
  3. Send a text message to 55019 or 66019
  4. Log in to your email address
  5. Open the mail sent to you from JAMB
  6. Access your JAMB profile using the email address and password

I would love to hear from you. Let me know in the comment box if you have any questions.


Let me know if you have any questions or need further clarification. I would love to assist you.

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195 thoughts on “How to Update and Link Email on JAMB Portal 2023”

  1. Pls sir I wanted to change my email,I mistakenly type a wrong email,I went to cbt center to complain sir they told I can’t change it sir pls sir what can I do

    Reply
  2. Sir I also have the same problem 🥺 the email I use last year, was the same email I use in registering for jamb , and the email isn’t functioning can I change my email address after the exam or does it mean I should write another jamb next year

    Reply
  3. I want to link my email to jamb portal through sms but it’s saying add a valid email address and the I inputed is very active.

    Reply
  4. Please Sir
    The man I registered with used the email I used last year…he did not ask
    And I have not been able to access my profile for 2023
    What should I do

    Reply
  5. Sir please I used my last year email to register this year jamb and now I look stranded because I can’t access my last year caps it keeps telling me invalid email address and I had high chances of getting admission with 2022 set.pls sir,what am I to do now,I can’t even sleep

    Reply
    • Ekomobong,

      You should be able to log in to your JAMB profile.

      I advise you to visit the JAMB office for further assistance.

      Reply
  6. sir pls ooo I am finished
    I gave a wrong mail ooo
    pls how will I get to see my details or is the any alternative for it to be changed for I have try the SMS own but is not working ,or is it when am don with the exam?😭😭😭😭😭😭😭

    Reply
  7. Please sir/madam
    I went for registration last week after the registration I found out that my previous email was linked to jamb, what should I do cos I can’t accept my caps. When I tried to login and click on examination year; I didn’t see 2023 examination year but it’s shows other years of examination
    Please what’s wrong ? What should I do now?

    Reply
    • Helen,

      Why did you register for the JAMB exam after you were offered admission?

      You cannot click on the current examination year until after the conduct of the JAMB exam.

      Reply
  8. Sir please
    I wrote jamb last year.
    The Same phone number and profile code was used for this year.
    The email address I linked isn’t functioning again….he didn’t ask me but went and used it,
    Now I can’t access it.

    Please sir will it affect my admission?

    Is there any problem?

    Please what should I do?

    Reply
  9. I made a mistake about my secondary school where I should have said a private school and I said public which was imputed what do I do? Hope there is no problem with that. Thank you sir

    Reply
  10. Hello sir.
    I have Little problem. I registered for jamb with the same email, cos It automatically brought the email. And when I saw it I asked the man, he said it doesn’t mean anything.
    Now I’m seeing a different thing here.
    And another issue is the school I choosed last year have not started giving admission, so I registered this jamb for back up, If I try to update the email, will I still be able to access the caps if I’m eventually given admission ?

    Reply
  11. Hello sir, I used the same email I used for last year utme for this year’s own to cause it automatically brought it, And I asked the man, he said it doesn’t mean so I don’t really know what to do.
    And I don’t know know if I should change the email, the school I choosed last year haven’t started giving admission, so I registered for jamb for back up. If I can the email now, will I still be able to access it in case I’m given admission ?
    I’m confused.

    Reply
  12. Good morning sir
    I wrote an uncreated Gmail address when registering for my jamb by mistake and I created another one using the Gmail I submitted and am yet to get any message
    I also tried the format you post it saying unable to charge and the number I used for my NIN is not the same with the one I used to generate my profile code
    What can I do sir

    Reply
      • Good evening sir, I went to register for my jamb today and they used my previous email address for me and have lost access to d email address but I told d man who is doing d registration for me to change d email he said no I can’t change it, so I didn’t have any option than to used d previous email, please what can I do sir

        Reply
  13. Good evening sir
    I lost access to the email I used last year for the jamb and when I registered this week, it was that email that was still used so I followed all the steps you mentioned here and the reply am getting is that it’s an invalid email format, please what can I do

    Reply
  14. Good evening sir
    Please sir I need your help
    I linked my e mail to my jamb caps but unfortunately it’s the wrong one
    Please sir what can I do 🙏🙏🙏🙏

    Reply
  15. Good evening sir
    Please sir I need your help
    I linked my email to my jamb caps but unfortunately it was the wrong email I gave them
    Please what can I do

    Reply
  16. Sir please the email I used for registering JAMB this year has been hacked bcuz of that I don’t if my JAMB center venue as been sent to me. If I should link my new email address will it be resent?

    Reply
  17. Hello sir,

    I used the wrong email in my jamb registration and I have followed the steps using the correct email but I have not gotten a reply. Please what should I do?

    Reply
  18. Hello sir,
    I tried linking me email to my jamb profile but I couldn’t due to fingerprints failure
    Please how do I go about it

    Reply
  19. Sir, I have a big problem
    I went to the jamb center to link my email to my jamb caps so to enable me get a notification of my admission status and unfortunately I gave them a wrong email address.

    So I requested for them to change it cos created a new email address but the staff working there told me that I can only Link my email address once.

    Pls sir, what do I do now because I’m getting pissed off.
    The most important thing for me is accepting my admission when given.

    My question is how many times can you link or edit your email address via the jamb caps?

    Pls help me out 🙏

    Reply
    • Hello Lawrence

      Sorry about your experience.

      Have you tried updating your email address following the instructions in this post?

      Reply
  20. I have done that a multiple time and all I always get in response is “Unable to charge [net:err]” what’s wrong? Do I have to visit a CBT centre to do the linking?

    Reply
    • Hello Adegbite,

      Are you sending the message using the number linked to NIN?

      Did you encounter any challenges with your JAMB profile code?

      Reply
  21. Sir i tired linking my email to my jamb portal but it is saying date of birth missing in the construction pls what should I do

    Reply
    • Becky,

      Try again it could be a network problem.

      Visit the JAMB CBT centre close to you if the problem persists.

      Reply
  22. Good morning sir please I tried linking my email to jamb using the above format but it says date of birth missing in the construction what should I do. Thsnks

    Reply
  23. Pls I’m unable to login to my jamb portal,its saying incorrect password and email when its actually correct…i tried to log in on that email i couldn’t its saying the same thing incorrect password….

    Can i link another email to my jamb portal??

    Reply
  24. I don’t know if I am permitted to say anything cuz is as if they still don’t get it.

    The post is pretty simple people will just go ahead and type their names and send to jamb Or won’t even mind to create the email.
    Step 1
    Make sure that sim is already link to your NIN

    Step 2
    Make sure is the sim, you used to register for jamb

    Step 3
    Create A Valid email (if you can’t create a valid email you can still ask the admin of the website

    Step 4
    Send and write your Email twice
    Example harivanojong2018@gmail.com
    harivanojong2018@gmail.com
    To that code given to you.

    N:B. The password jamb will send to you will be different and the password email will send to you will be different
    if you are in the jamb website Biko 🙏🙏 use the jamb password.
    If you wish to access your email please use your email password.

    Thanks 👍👍 Admin ❤️❤️

    Reply
  25. Good morning sir
    I linked my email at a cbt center but didn’t receive any mail from jamb so as to enable me login to my account so I created my profile and did email confirmation myself but I can’t Access My Jamb CAPS and Admission Status

    Reply
  26. Good day sir, I used the email i used last year for this year’s jamb and i cant login to my caps and when i try creating an account it will say invalid email and I’ve linked the email already. Even when i try using forgotten password, it will show that a new password has been sent but i dont get to see it. Please what should i do?

    Reply
  27. Hello Sir, i used at wrong email while creating my jamb profile account and i want to change it to the original email i used to write 2022 jamb exam. Sir how can i go about it please. i would also like to know sir if the invalid account can be deleted and create another one with my original email. Please help me Sir. God bless.

    Reply
    • Hello Tijani,

      The best thing to do is to open the email you linked to JAMB as a new email on your phone.

      Copy the email you linked and open it as a new email on your phone.

      Reply
  28. please I already linked my email to jamb on. Then on accessing it I now discovered a fault that is they said I have forgotten my password of which I know very that it’s the password so I couldn’t get access to the email so please can I change it that is to update it and put the new one I have now created.
    thanks

    Reply
  29. Good evening Sir. I used the same email I used for jamb last year for this year. When I was registering for jamb this year because I used the same profile code and it was linked to my NIN so when I was registering this year my email was already there. So pls Sir my issue is that I can’t access my Caps. My jamb new registration number is not my portal but the old one. Please Sir what do you suggest I do cause I find it hard seeing my 2022 utme score and the changes I did and my o’ level results uploaded

    Reply
    • Hello Chidinma,

      There’s no cause for alarm. The details of those who wrote JAMB this year have not yet been uploaded to the portal, that’s why it’s still reflecting your details from last year.

      Reply
  30. Pls sir am trying to link my email to my jamb portal but sms kept saying wrong parameters and they even send my number to me and i follow your instructions pls what should i do sir

    Reply
  31. Pls sir am trying to link my email to my jamb portal but sms kept saying wrong parameters and they even send my number with it and i follow your instructions pls what should i do

    Reply
  32. I when to do change of institution and they asked for my email address and i give them wrong email address now i want to link my correct email address to jamb can it work

    Reply
    • Dear Musa,

      It will be best if you can remember the email you submitted and create it on your phone to avoid complications.

      But you should try linking your first email to JAMB and see how it works out.

      Reply
  33. Good evening Sir. I used the same email I used for jamb last year for this year. When I was registering for jamb this year because I used the same profile code and it was linked to my NIN so when I was registering this year my email was already there. So Sir my issue is I can’t access my Caps. My jamb registration number is not my portal. Please Sir what do you suggest I do.

    Reply
          • Yes, when I went to cbt centre to link my email as jamb instructed they said it has already being linked since I did jamb last year so jamb linked the same email I used last year for me this year

      • Good evening Sir. I used the same email I used for jamb last year for this year. When I was registering for jamb this year because I used the same profile code and it was linked to my NIN so when I was registering this year my email was already there. So Sir my issue is I can’t access my Caps. My jamb registration number is not my portal. Please Sir what do you suggest I do.

        Reply
  34. Sir please I link email that I can’t access again I lost the sim and can’t retrieve it, meaning the email can never be access again, please can I change my email to a new one….I can’t even login to my jamb portal

    Reply
    • Yes, Pauline

      You can correct the mistake by visiting the JAMB CBT centre.

      At the JAMB office, you will get assistance with updating the email address linked to your JAMB profile code.

      Let me know if you have any further questions.

      Reply
  35. Please sir I made a mistake in my email when it was linked and the password wasn’t sent to me please is there a way to relink it

    Reply
  36. I used my last years gmail for this year and accessing my portal isn’t the problem…I can’t check my admissions for this year because 2022 caps hasn’t been added to my portal…pls sir how do I do it

    Reply
  37. Pls sir do I need to update my jamb caps because I wrote jamb last year was not given admissions, so can I still use last year jamb profile or do I need to still link my email number with my jamb again this year.

    Reply
    • Hello Favour,

      The answer to your question is yes.

      Follow the procedures in this post.

      Let me know if you encounter any challenges.

      Reply
  38. Please the email I use during my jamb registration is not existing anymore

    I use naij.com and I heard it’s have been shut down

    Please how can I Link another mail

    I have tried the procedure in the above post but no response

    Reply
  39. Please I lost my email and I want to access my jamb caps is it possible to link another by dailing 55019 with the new email I still have the phone number

    Reply
  40. I lost access to the email I used in registering for my Jamb please can I change the email to a new one and how do I go about it???

    Reply
  41. good afternoon. please i don’t know if the portal to check jamb result is working now, cause i have being trying to check over sometime now

    Reply
  42. I tried send my email address to 55019 but it’s saying invalid email address.
    Is it possible I open another email address and send to 55019?

    Reply
  43. I’ve spent a lot on this procedure but it’s not working and I’ve been trying it for a long time now. Is there any alternative way please?

    Reply

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